At pkr22, your privacy matters. This Privacy Policy explains what personal data we collect, why we collect it, how it is used and protected, and what rights you have over your information as a user of our platform.
This Privacy Policy ("Policy") describes how pkr22 ("we", "us", "our", "the Platform") collects, uses, stores, discloses and protects personal data provided by users ("you", "User") who access the pkr22 website at pkr22.cam.
pkr22 is an independent English-language online gaming information platform serving users primarily in Pakistan and other jurisdictions where access to such content is lawful. We are not affiliated with, endorsed by, or regulated by the Government of Pakistan, the Pakistan Telecommunication Authority (PTA), the State Bank of Pakistan, any provincial authority, or any Pakistani financial institution. Nothing in this Policy constitutes legal advice.
By accessing or using the pkr22 Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your personal data as described herein. If you do not agree with any part of this Policy, you must discontinue use of the Platform immediately.
The following terms carry the meanings assigned below throughout this Policy:
| Term | Meaning |
|---|---|
| "Personal Data" | Any information that identifies or can reasonably identify a living natural person, directly or indirectly — including name, email address, IP address, device identifiers, transaction history and location data. |
| "Processing" | Any operation performed on Personal Data, including collection, recording, storage, use, disclosure, transfer, restriction or deletion. |
| "Data Controller" | The entity that determines the purposes and means of Processing Personal Data. For this Platform, the Data Controller is pkr22. |
| "Data Processor" | A third party that Processes Personal Data on behalf of the Data Controller under written instructions. |
| "Consent" | A freely given, specific, informed and unambiguous indication of the User's agreement to the Processing of their Personal Data. |
| "Cookies" | Small data files placed on a User's device by the Platform to store session information, preferences and analytics data. |
| "KYC" | Know Your Customer — identity and age verification procedures conducted to confirm User eligibility. |
| "AML" | Anti-Money Laundering — regulatory obligations to detect, prevent and report financial crime. |
pkr22 acts as the Data Controller for Personal Data collected through the pkr22.cam Platform. All data subject requests — including access, rectification, erasure or portability requests — should be directed to our data privacy team using the contact information provided in Section 15 of this Policy.
Where pkr22 engages third-party Data Processors (such as payment service providers, analytics tools, hosting providers and KYC verification services), those processors act only on documented instructions from pkr22 and are bound by data processing agreements that impose equivalent data protection standards to those described in this Policy.
pkr22 collects Personal Data through several channels depending on your level of interaction with the Platform. The categories of data we may collect include:
4.1 Registration & Account Data
4.2 Identity Verification (KYC) Data
4.3 Financial & Transaction Data
4.4 Technical & Device Data
4.5 Communication Data
pkr22 processes Personal Data on one or more of the following legal bases, consistent with internationally recognised data protection standards:
| Legal Basis | Application on pkr22 |
|---|---|
| Contractual Necessity | Processing required to create and manage your account, process deposits and withdrawals, and deliver platform services. |
| Legal Obligation | Processing required to comply with KYC, AML, age verification and licensing obligations imposed by the operator's regulatory jurisdiction. |
| Legitimate Interests | Processing for fraud prevention, platform security, abuse detection, analytics to improve platform performance, and responsible gambling monitoring — where such interests are not overridden by your rights. |
| Consent | Processing for direct marketing communications, non-essential cookies and optional personalisation features — where you have given explicit, revocable consent. |
pkr22 uses the Personal Data it collects for the following purposes, always aligned with the legal basis specified in Section 5:
pkr22 does not sell, rent or trade your Personal Data to third parties for their own commercial purposes. Data is shared only in the following circumstances and only to the extent necessary for the stated purpose:
pkr22 uses cookies and similar tracking technologies to operate the Platform, remember your preferences, analyse traffic patterns and support security functions. The categories of cookies used include:
| Cookie Type | Purpose | Mandatory? |
|---|---|---|
| Strictly Necessary | Session management, authentication tokens, security functions — the Platform cannot operate without these. | Yes |
| Functional | Remembering your language, display preferences and responsible gambling settings between sessions. | No |
| Analytics | Collecting anonymised data on page views, click paths and session duration to improve platform performance. | No |
| Marketing | Tracking promotional campaign performance and delivering personalised offers — only where consent has been provided. | No |
You may manage your cookie preferences through your browser settings. Disabling non-essential cookies will not prevent you from using the Platform's core features, but some personalisation and analytics functions may be unavailable. Note that strictly necessary cookies cannot be disabled without disrupting core Platform functionality.
pkr22 retains Personal Data only for as long as is necessary to fulfil the purposes set out in this Policy, or as required by the operator's regulatory licensing obligations, whichever is longer. Indicative retention periods are as follows:
At the end of the applicable retention period, Personal Data is securely deleted or irreversibly anonymised so that it can no longer be associated with an identifiable individual.
pkr22 implements a range of technical and organisational security measures to protect Personal Data against unauthorised access, disclosure, alteration or destruction. These measures include but are not limited to:
No data transmission over the internet or electronic storage system can be guaranteed to be 100% secure. While pkr22 uses commercially reasonable measures to protect your Personal Data, we cannot warrant absolute security and accept no liability for breaches caused by factors beyond our reasonable control.
Subject to applicable law and any overriding legal obligations (such as AML or licensing retention requirements), you have the following rights in relation to your Personal Data held by pkr22:
Request a copy of the Personal Data we hold about you and information about how it is used.
Request correction of inaccurate or incomplete Personal Data we hold about you.
Request deletion of your Personal Data where it is no longer needed for its original purpose — subject to legal retention obligations.
Request that we restrict Processing of your data while a rectification or objection request is being assessed.
Receive a structured, machine-readable copy of Personal Data you provided to us, where Processing is based on consent or contract.
Object to Processing based on legitimate interests, including direct marketing. Marketing opt-out is always honoured without conditions.
Withdraw any previously given consent for Processing at any time. Withdrawal does not affect the lawfulness of prior Processing.
Lodge a complaint with the relevant supervisory authority in the operator's licensing jurisdiction if you believe your rights have been violated.
To exercise any of the above rights, please submit a written request to our data privacy team at [email protected]. We will acknowledge your request within 5 business days and aim to respond substantively within 30 calendar days. Where a request is complex or multiple, we may extend this period by a further 30 days with notice.
The pkr22 Platform is strictly for use by individuals aged 18 years or older, or the higher minimum age required by the operator's licensing jurisdiction. We do not knowingly collect Personal Data from individuals under the applicable minimum age.
Where pkr22 becomes aware that Personal Data belonging to a minor has been collected without appropriate parental or guardian consent, we will take immediate steps to:
Parents and guardians who believe that a minor in their care has registered on the pkr22 Platform should contact our support team immediately at [email protected] so that appropriate action can be taken without delay.
pkr22 operates in an international context. Your Personal Data may be transferred to, stored in, and processed in countries other than Pakistan — including the jurisdiction in which the operator is licensed and jurisdictions where our technology partners maintain infrastructure.
Where such transfers occur, pkr22 ensures that appropriate safeguards are in place to protect your Personal Data, including:
By using the pkr22 Platform, you acknowledge and consent to the international transfer of your Personal Data under these safeguards.
pkr22 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, applicable law, regulatory requirements or Platform functionality. All amendments will be published on this page with an updated "Last Updated" date displayed at the top of the document.
Where amendments are material — meaning they significantly affect how your Personal Data is processed or reduce your rights — we will endeavour to notify registered users by email to the address on file in advance of the changes taking effect. For non-material updates (such as clarifications or formatting corrections), no separate notification will be sent.
Your continued use of the Platform following publication of any updated Policy constitutes acceptance of the revised terms. If you do not agree with any amendment, you should cease using the Platform and contact us to close your account and request deletion of your data where applicable.
For any questions, concerns or requests relating to this Privacy Policy or the handling of your Personal Data, please contact the pkr22 privacy team. We aim to acknowledge all privacy-related enquiries within 5 business days.
Support is available in both English and Urdu. For account-specific data requests, please include your registered email address and username to help us locate your records efficiently.
For additional information about your rights and obligations on this Platform, please review our Terms & Conditions and our Responsible Gambling Policy.
Six key pillars of the pkr22 approach to data privacy and user protection.
All data in transit between your device and pkr22 servers is protected with TLS/SSL encryption. Sensitive data at rest — including identity documents and payment records — is also stored in encrypted form.
pkr22 collects only the data required to operate the Platform, verify your identity and comply with AML and licensing obligations. We do not collect sensitive categories of data beyond KYC requirements.
Your Personal Data is never sold, rented or traded to third-party advertisers or data brokers. Data is shared only with processors directly involved in delivering Platform services, under binding contractual obligations.
You can access, correct, delete, restrict or port your Personal Data at any time by contacting our privacy team. Marketing opt-out requests are processed immediately with no barriers.
Only strictly necessary cookies run without consent. Functional, analytics and marketing cookies require your explicit opt-in. You can adjust your preferences through your browser settings at any time.
pkr22 does not hold your data indefinitely. Retention periods are defined per data category — from 12 months for technical logs to 5 years for KYC records — after which data is securely deleted or anonymised.
Now that you've reviewed how pkr22 handles your data, explore the platform — game guides, payment method explainers, sports betting information and responsible gambling tools, all designed for Pakistani players.